Shipping Information
ORDER PROCESSING/TURNAROUND TIMES
All in stock, standard orders are processed within 1-3 business days.
If you are unsure or need an item by a certain date, I am happy to answer any questions and/or put a rush on an order for you! :)
If you have a custom order, processing times will be discussed with you when placing your order.
POSTAGE COSTS
Postage is charged at a flat rate of $10 Australia wide. Express shipping upgrades are available.
SHIPPING TERMS
All items are shipped via Australia Post and tracking numbers are provided to you once the item has been posted, with the exception of A4 prints, greeting cards and other gift wrap. These are sent via standard post, if you would like to add tracking , please select the appropriate method at checkout.
Items are not registered/insured. I am happy to add this to your order for an additional cost. Please contact me to arrange this.
SHIPPING TIME FRAMES
STANDARD SHIPPING can take 2-10 business days.
EXPRESS SHIPPING can take 1-4 business days.
Please be aware that we are not located in a major city so cannot guarantee next day delivery on express post items.
You can view the current expected delivery time frames on the Australia Post website.
If your item is taking a little longer than expected to reach you, your tracking status hasn't been updated in a while, and it has exceeded the time frames provided by Australia Post, please get in touch with me and I will contact Australia Post to find out where your item/s are and try and get them to you ASAP.
PRE-ORDERS: If an item is out of stock, it can take longer to process and it will depend on the item/s ordered. Unless otherwise specified, pre-orders are generally sent within 1-2 weeks and I do aim to keep you updated with your order progress throughout. Please note that if your order contains multiple items, it will not be posted until the pre-order item is available.